Cookie Policy

Last updated: [10/10/2025]

At Rider and Rover, we care deeply about your privacy and transparency.
This Cookie Policy explains how we use cookies and similar technologies on our website at www.riderandrover.com to provide you with a better browsing and shopping experience.

Because we’re based in New Zealand and sell to customers around the world, this policy complies with applicable data protection laws including the New Zealand Privacy Act 2020, GDPR (EU), and CCPA (California, USA).

What Are Cookies?

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website.
They help the website remember your actions and preferences (like your login, cart contents, and region) over time.

Cookies can also help us understand how you interact with our website so we can improve your experience.

Types of Cookies We Use

We use several types of cookies on the Rider and Rover website:

a. Essential Cookies

These are necessary for the website to function properly.
They enable core features like:

Secure checkout and payment processing
Shopping cart functionality
Account login and authentication

You cannot disable essential cookies, as they are required for the site to work.

b. Analytics & Performance Cookies

These cookies help us understand how visitors use our website — which pages are most popular, how customers find us, and where we can improve.

We may use tools such as:

Google Analytics
Shopify Analytics

These cookies collect aggregated, anonymous information and do not identify you personally.

c. Marketing & Advertising Cookies

These cookies track your browsing behavior so we can offer you more relevant ads and content.

We may use marketing pixels or tags from:

Meta (Facebook/Instagram)
Google Ads
TikTok Pixel
Klaviyo or email marketing platforms

These cookies may share limited data with our advertising partners to help us show you Rider and Rover promotions that match your interests.

d. Functional Cookies

These allow the website to remember choices you’ve made, like your preferred currency, location, or language, to provide a more personalized experience.

How We Use Cookies

We use cookies to:

Operate and secure our online store
Improve website performance and user experience
Understand traffic and visitor behavior
Deliver relevant marketing and product recommendations
Measure the effectiveness of our advertising campaigns

We never sell or misuse your data. All cookie use aligns with our Privacy Policy.

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Browser Settings:
Most browsers allow you to block or delete cookies through their settings.
Check your browser’s help section for instructions on how to manage cookies.
Opt-Out Tools:
For Google Analytics, you can install the opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout
Cookie Banner:
When you first visit our site, you’ll see a cookie consent banner. You can accept, reject, or customize which cookies you allow.

Please note that disabling certain cookies may affect how the site functions or limit your ability to use some features.

Third-Party Cookies

Some cookies are placed by third-party services we use (like payment gateways, social media, or analytics tools).
These third parties have their own privacy and cookie policies, which we encourage you to review.

Examples include:

Shopify (website platform and checkout system)
Google (analytics and ads)
Meta (Facebook and Instagram advertising)
TikTok (marketing pixel)

We do not control these third-party cookies, but we choose partners who respect data privacy and comply with relevant regulations.

International Visitors

As Rider and Rover serves customers worldwide:

Visitors from the EU/UK are protected under GDPR.
Visitors from California are protected under CCPA/CPRA.
Visitors from New Zealand are protected under the Privacy Act 2020.

By continuing to use our website, you consent to our use of cookies as described in this policy unless you disable them.

Changes to This Policy

We may update this Cookie Policy occasionally to reflect changes in technology or legal requirements.
Updates will be posted on this page with a new “Last updated” date.

Contact Us

If you have any questions about our Cookie Policy or data privacy practices, please contact us through the contact us form available on our website.
Website: www.riderandrover.com